Firewall And Network Settings

Medical Tracker depends on a number of services that will need to be unblocked on your school network.

A quick guide to Medical Tracker:

Adding wildcards to block or allow lists is accomplished by an implied wildcard.

Please see the examples below for the syntax of wildcards.

Implied Wildcard
*.domain.com
*.com

*.www.domain.com

 

Medical Tracker depends on a number of services that will need to be unblocked on your school network.

Using wild cards

Please unblock the following;

URL

Purpose

https://*.medicaltracker.school

To send parent/staff email notifications

https://*.medicaltracker.co.uk

To send parent/staff email notifications

https://*.filestackapi.com

Document upload

https://*.fontawesome.com

Font

https://api.medicaltracker.school/

Account data

https://*.zdassets.com

Support / Chat

https://medicaltrackersupporthelp.zendesk.com

Support

https://api.segment.io

Intelligent Tutorials

https://*.appcues.com

Intelligent Tutorials

https://*.auth0.com

Login

https://conkaa.eu.auth0.com

Authentication

https://*.customer.io

Onboarding

https://www.google-analytics.com

 

https://cdn.segment.com

Onboarding

https://s3.eu-west-2.amazonaws.com

Server

https://js.userpilot.io/

 

Onboarding

https://js.intercomcdn.com

Live Support Chat

http://upload-eu-west-1.filestackapi.com/

File Stack


http://medicaltracker.s3-eu-west-1.amazonaws.com/

AWS


http://upload.filestackapi.com/

File Stack 

https://widget.intercom.io

Live Support Chat



Without using wildcard

Please unblock the following;

URL

Purpose

https://static.filestackapi.com

Document upload

https://cloud.filestackapi.com

Documents

https://use.fontawesome.com

Font

https://*.medicaltracker.school

Account data

https://static.zdassets.com

Support / Chat

https://medicaltrackersupporthelp.zendesk.com

Support

https://api.segment.io

Intelligent Tutorials

https://fast.appcues.com

Intelligent Tutorials

https://*.auth0.com

Login

https://conkaa.eu.auth0.com

Authentication

https://assets.customer.io

Onboarding

https://kit.fontawesome.com

Font

https://www.google-analytics.com

 

https://cdn.segment.com

 

https://s3.eu-west-2.amazonaws.com