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Advice and answers from the Medical Tracker Team

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Knowledge Base
Top tips for using Medical Tracker in your school

Getting Started
Training videos including webinar recordings
Importing data from your Management Information System
Account Settings and System Configuration
- Account Settings
- System Configuration
Managing Users and Teams
- Teams and Permissions
- Users
Customising Medical Tracker
- Manage Lists
- Manage Notification Templates
Top tips for using Medical Tracker in your school
Recording and Managing Incidents
Managing medical conditions and care plans
- Medical conditions
Multi Academy Trust Settings
Medication Usage
Medication Expiry
- Stock Control
Staff
Students
- How to edit student details
- Pre-admission students
COVID-19 and Lateral Flow Test Register
exporting data
Parents perspective
Change MIS provider

Contacting the Medical Tracker Support Team

Our friendly Support Team are available Monday to Friday, 9:00 to 17:00

There's no such thing as a silly question! If you need to contact us for any reason, you can do so using the following options:

Phone +44 (0) 20 3868 0776, pressing option 1 for Support
Email support@medicaltracker.co.uk
Contact form: https://www.medicaltracker.co.uk/contact-us

Please note, our Support Team are based in the UK.

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