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Advice and answers from the Medical Tracker Team

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Knowledge Base
Managing Users and Teams

Getting Started
Training videos including webinar recordings
Importing data from your Management Information System
Account Settings and System Configuration
- Account Settings
- System Configuration
Managing Users and Teams
- Teams and Permissions
- Users
Customising Medical Tracker
- Manage Lists
- Manage Notification Templates
Top tips for using Medical Tracker in your school
Recording and Managing Incidents
Managing medical conditions and care plans
- Medical conditions
Multi Academy Trust Settings
Medication Usage
Medication Expiry
- Stock Control
Staff
Students
- How to edit student details
- Pre-admission students
COVID-19 and Lateral Flow Test Register
exporting data
Parents perspective
Change MIS provider

Managing Users and Teams

How to manage users and teams in Medical Tracker

How to add multiple school access for a user
FAQ: Single sign on (SSO)
SSO: Logging into Medical Tracker using single sign on for the first time

Teams and Permissions

How to Create Teams and Set Permissions
How to delete a team

Users

How can I add a new user to Medical Tracker?
How can I make a user into a Super Admin?
How do I delete users in Medical Tracker?
How can I change or reset my password?
New user or password reset email not received
Creating multiple user logins from the staff list
Adding Multiple users
Change of email Domain. (school emails)

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