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Advice and answers from the Medical Tracker Team
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Knowledge Base
Recording and Managing Incidents
Recording and Managing Incidents
How to add and edit incident records and notify parents and carers.
How to add 'Multiple Injuries'
How to add an Incident for a Visitor
How to use In-Person Signatures on your communications
How to log Staff Incidents
Recording incidents
How to add a new incident
Recording incidents relating to mental wellbeing and mental health
Notifications
Emailing Parents and Carers
Notifying parents of an incident via phone call
Parent Notifications: acknowledgement feature (email only)
Notifying parents of an incident via letter
How to send internal emails to staff members
Additional features
How do I record a witness statement against an injury?
How can I use the RIDDOR reporting feature?
Accident Investigation Reporting
Tracking follow-up events and adding additional notes
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