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Advice and answers from the Medical Tracker Team

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Knowledge Base
Account Settings and System Configuration

Getting Started
Training videos including webinar recordings
Importing data from your Management Information System
Account Settings and System Configuration
- Account Settings
- System Configuration
Managing Users and Teams
- Teams and Permissions
- Users
Customising Medical Tracker
- Manage Lists
- Manage Notification Templates
Top tips for using Medical Tracker in your school
Recording and Managing Incidents
Managing medical conditions and care plans
- Medical conditions
Multi Academy Trust Settings
Medication Usage
Medication Expiry
- Stock Control
Staff
Students
- How to edit student details
- Pre-admission students
COVID-19 and Lateral Flow Test Register
exporting data
Parents perspective
Change MIS provider

Account Settings and System Configuration

These guides explain how to set up your account and configure your settings

How to add to the 'Manage List' page
Changing the name of your school (keeping the same DfE number)

Account Settings

Where to find Settings and what we can do there?
Adding your logo, headed paper and school disclaimer
How to manage security settings
Give staff instant access to the information they need with one-time link automated notifications
How can I manage multi-factor authentication (MFA) settings?
How to set up the 20-minute time-out function

System Configuration

How to configure incident options
How to set medical condition options

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