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How to manage security settings

These settings allow you to tailor the security options on your Medical Tracker account.


To find security go to Medical Tracker > Settings > Security

Here, there are three security options.

There is a button next to each one - black is off, green is on. If any changes are made, click 'Save' next to the button. 

First aider drop-down restriction:

Disable a logged-in user from being able to select another staff member as the first aider when recording an incident.

Idle user:

Enable the utility for logging off idle user sessions. This allows the system to log out users after a period of 20 minutes of inactivity.

One-time link:

Enable the one-time link option - this allows your organisation to send a one-time link notification to your staff, so they can view details of an incident for a limited time (10 minutes) without having to log in to their account.

Tip: the Idle User setting is useful if staff members use Medical Tracker on shared devices around the school.

To view our guide on the other account settings, click here.