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How to set automatic staff notifications

Setting staff notifications ensures specific staff members will be automatically notified of incidents, medication expiry and much more

If you work at a trust or federation's head office, the steps are slightly different. Please see this help doc.

Notifications are controlled via the staff profile. Adding a staff profile is NOT the same as creating a user account; adding staff profile does not give that person the ability to log in to Medical Tracker.

This can be particularly useful for named allergy governors, who may not need access to Medical Tracker on a day-to-day basis but need to be kept informed of individual allergy incidents as they occur.

  • Head to the Staff  module, and select the member of staff.
  • Click the Notifications tab and turn the toggles ON for any email notifications the staff member should receive. These are saved straight away.

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Note that certain combinations can trigger multiple notifications. For example, if you turn on 'injury', 'went to hospital' and 'head injury', an incident where a student is hospitalised following a head injury will send three notifications.

We recommend being targeted about which notifications each staff member should receive, based on their role.

  • You can also filter notifications. For example, the Head of Year should only receive notifications for Year 8 pupils, or a primary classroom teacher should only receives them for the students in their class.
    • These filters are EITHER / OR - do not use both year and class filters in conjunction.

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Top tip: If you are setting up automated alerts we suggest turning on the 'One time link', click here for further information on this feature.

 

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