How to send notifications to parents when Medication stock is low / expired
In this guide we will demonstrate how to send notifications to parents to let them know that their students Medications is low / expired.
This will only work if the medication is linked to the medical condition. Please see our guidance here on how to link these - https://help.medicaltracker.co.uk/en/how-to-link-medical-conditions-1
Once your Medication is linked to the Medical Condition for the student Please follow these steps:
Firstly, Head to Medical Stock/Expiry > Search for the student > Ensure the Medication is linked to the condition.
Click into the record > Send Notification
You can then select from the template drop down which communication is relevant for example, If the Medication stock has expired.
In here you can choose how to communicate with parents wether this by via email, phone call, generated letter, in-person or via Schoolcoms (if this has been set up) by Clicking the Green Parent/Carer Notification.
Select your preferred communication > Then Click the Green Done.
Please Note - templates can be amended by heading to Settings > Manage Templates. Please see our guidance on managing templates here - https://help.medicaltracker.co.uk/en/articles/5079414-step-3-editing-and-creating-new-letter-and-email-templates