Sending email notifications to parents or carers regarding incidents and medication use is quick and easy to do.
Email is a great way of notifying parents of injuries, illnesses and medication use within your school. Please see the following guide on how to send them.
Here's a quick video demonstration:
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Find the incident, medication use, or medication expiry for which you want to send a notification, and click on the entry.
- Select Send Notification
This will then give you a view of the corresponding template to send out.
Important: you need to select the relevant template from the drop-down menu above the notification preview. To see how to create and edit templates, click here.
On the left, you will see the parental contact information.
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Click Parents/carers notifications
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Select Email message
The next window has the option of selecting the email address of the contact/s to whom you want to send the notification.
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Click Done and the email will be sent from donotreply@medicaltracker.co.uk
The email will then show under Communication on the incident record with the time and date it was sent.
To learn how to generate a letter notification, click here.
To learn how to record a phone call notification, click here.